Centralize maintenance tickets and related communications. Never lose track of tickets, respond to tenants promptly, and delegate tasks.
Assign tickets with priority, log notes, and track statuses. Organize tickets by customizable categories. New tickets can be opened through Rentroom's tenant app or in your management portal.
When a new ticket gets created, stay updated with SMS and/or Email notifications.
When a new ticket is created, a chat opens and instant communication begins. Messages are centralized in Rentroom. Gone are the days where messages are coming in through different channels.
Delegate tasks to your internal maintenance team. Get tickets to the correct parties for faster fixes. When tickets are assigned, the assignee will get an SMS text with the detail.
Each interaction is logged into Rentroom automatically. Ticket updates, new messages, etc. are tracked on the tenant/unit level.
Attach photos, receipts or any file to a maintenance ticket. Files will also go into Rentroom's centralized file system for later reference.
Rentroom makes it possible to have personalized conversations with your tenants using email and SMS text messaging.
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Bookkeeping will be a breeze with the help of our accounting solutions, QuickBooks integration, and easy-to-read reports.
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Through a user-friendly tenant interface, Rentroom allows landlords and property managers to collect rent, fees, and security deposits.
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Rentroom is the all-in-one software platform designed to reduce the administrative burden of property businesses.
417 Lafayette Street, 7th Floor
New York, NY 10013
United States